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Posted on in Technology
I Can't Find My Phone

Summer 2016 - Client asks me to help with their child's phone, it has been stolen. The phone was last seen on the playing field during practice. At this point I shake my head understanding the stress the parent is feeling. So I muster up my best advice, suggest talking to the coaches and players did they see anything or did they pick up the phone my mistake. This phone issue got me thinking about these expensive devices and here are some tips and words of wisdom for you if your phone is stolen or lost.

Posted on in Security
Computer & Phone Scams

There have been computer and phone scams since the dawn of technology.  Groups of hackers and data thieves are calling individuals and businesses stating they are from Microsoft, McAfee, Symantec, IRS, FBI and other well-known companies. They state that there is a virus or other problem on your system and they will ask you to go to a website so that they can help you correct the problem.  These type of scams are becoming more elaborate over the years. These BAD people prey on those of us who are protective enough about our technology to worry about our security being breached. Professional security companies like T.G. Consultants have been providing clients and blog followers with the information needed to combat these predators. But they are still getting through, planting viruses, malware and spyware. No user nor computer (PC or MAC based) or smartphone (Android or Apple) are immune.

Posted on in Technology
Technology Planning for the Future

Technology improves productivity! It also presents a unique challenge that businesses need to overcome. Providing solutions that won’t restrict the ability of workers to do their job properly and won’t keep the business owner up all night worrying about it.

Older technology strategies are outdated and may not have the appropriate compatibility or security to deal with your technology strategies and goals. The thought of new technology and the fact that as soon as you buy your technology, new technology is developed. So here are a couple of technology polices that will help your futures technologies ROI, making your environment beneficial for your company.

Set Your Technology and Infrastructure to Facilitate Growth
Many software vendors such as Microsoft are moving to a subscription base for Exchange, Office, and Dynamic CRM which is great for you as company. As your workforce changes you can just as easily change your license(s) counts.

Newsletter

MSCRM

Customer Relationship Management (CRM) is the systematic oversight and maintenance of consumer relationships, and the data, sales, and engagements that go a long with it. CRM systems and applicationshelp businesses easily organize and track customer information, all in one place.

Microsoft Dynamics CRM software, focusing mainly on Sales, Marketing and Service.

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Microsoft Dynamics CRM online can be purchsed as a Professional Add-on.

Features:

  • Social listening and social media analytics
  • Workflows and approvals
  • Sales force and customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions

 

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