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Posted on in Security
HP Battery Recall

Tuesday, January 24, 2017 HP expanded their battery recall to 100,000 laptops. These batteries pose a fire and burn hazard, it is essential to recheck your battery, even if you did so previously and were informed that it was not affected.

 The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.

 Customers should cease use of affected batteries immediately. Customers may continue to use their notebook computer without the battery installed, by connecting the notebook to external power.

Let’s Not Start the Year Off with Online Identity Theft

It's that time of year again, the time when you're able to sit and take breathe after a month of endless lines, shopping carts, and money flying out the window. The thing is before you know it it'll be time to do it all over again. Thankfully there seems to be a less stressful way of shopping that can be done from the comfort of your couch. So for whatever the occasion, it seems like online shopping is the easy solution. But is it?

Posted on in Security
Cyber-Security is Your Issue

The 2015 year held numerous cyber-attacks, many of them were high profile. 2016 is trending to be even worse. Everything from social media to hotel accounts, airline computers to political accounts, home email accounts to corporate email accounts. Today, the only person that is safe is the person who does not use the internet. We all know that technology is good, but we have to understand that technology can be used to be BAD! So what is next? How can we stop these thieves?

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MSCRM

Customer Relationship Management (CRM) is the systematic oversight and maintenance of consumer relationships, and the data, sales, and engagements that go a long with it. CRM systems and applicationshelp businesses easily organize and track customer information, all in one place.

Microsoft Dynamics CRM software, focusing mainly on Sales, Marketing and Service.

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Microsoft Dynamics CRM online can be purchsed as a Professional Add-on.

Features:

  • Social listening and social media analytics
  • Workflows and approvals
  • Sales force and customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions

 

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