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Posted on in Security
Computer & Phone Scams

There have been computer and phone scams since the dawn of technology.  Groups of hackers and data thieves are calling individuals and businesses stating they are from Microsoft, McAfee, Symantec, IRS, FBI and other well-known companies. They state that there is a virus or other problem on your system and they will ask you to go to a website so that they can help you correct the problem.  These type of scams are becoming more elaborate over the years. These BAD people prey on those of us who are protective enough about our technology to worry about our security being breached. Professional security companies like T.G. Consultants have been providing clients and blog followers with the information needed to combat these predators. But they are still getting through, planting viruses, malware and spyware. No user nor computer (PC or MAC based) or smartphone (Android or Apple) are immune.

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MSCRM

Customer Relationship Management (CRM) is the systematic oversight and maintenance of consumer relationships, and the data, sales, and engagements that go a long with it. CRM systems and applicationshelp businesses easily organize and track customer information, all in one place.

Microsoft Dynamics CRM software, focusing mainly on Sales, Marketing and Service.

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Microsoft Dynamics CRM online can be purchsed as a Professional Add-on.

Features:

  • Social listening and social media analytics
  • Workflows and approvals
  • Sales force and customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions

 

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