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Posted on in Technology
Cutting the Cable TV Cord Part 2

When cable came out, viewers were in television watching bliss.  There were so many new options available compared to what we were used to.  We could sit mesmerized for hours and laugh, cry, get educated, learn about new travel destinations, watch animals in the wild….doing wild things;  we were exposed to so many new adventures.    We couldn’t get enough, we could choose between basic cable or the prime packages where we could binge watch television an entire weekend and never even shower or leave the house.  We wanted more, more, more.  

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MSCRM

Customer Relationship Management (CRM) is the systematic oversight and maintenance of consumer relationships, and the data, sales, and engagements that go a long with it. CRM systems and applicationshelp businesses easily organize and track customer information, all in one place.

Microsoft Dynamics CRM software, focusing mainly on Sales, Marketing and Service.

Microsoft Dynamics Marketing is an integrated marketing resource management solution for marketing operation, planning, execution, and analytics across all channels—email, digital, social, SMS, and traditional.

Microsoft Dynamics CRM online can be purchsed as a Professional Add-on.

Features:

  • Social listening and social media analytics
  • Workflows and approvals
  • Sales force and customer service automation
  • Unified Service Desk
  • Sales campaigns
  • Reports and personal dashboards
  • Integration via web services
  • Mobile access
  • Access to customizations and extensions

 

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